MaintainIT hosts monthly webinars for trainers. We talk about MaintainIT resources and share ideas for using them in training. Today’s session was really fun (recording here) — lots of great people there, chatting about what makes online training work. There were people at the session attending their first ever online event and others who have presented online many times. One of the things I was most impressed with was everyone’s focus on the user… on the attendee experience. I know it might seem obvious, but when I was researching online presentations, most of the information I found focused on fonts and graphics and really specific details about how to make the presentation look. Great info and important stuff, but secondary.