Resources for Trainers, Train the trainer opportunities

There’s something happening here…

I feel like there’s a buzz in the air. Trainers, joining together, talking, collaborating….

There’s the Google Group “Library Learning.” The MaintainIT webinars for trainers (next one is Oct 8th) have been some of our most popular. And now T is for Training podcasts are being offered on a regular basis.  There’s one tomorrow! When: Friday September 26th Time: 2 pm Eastern   I’m going to try to phone in.

Resources for Trainers, The Book

Writing a book!

“On behalf of Information Today, Inc. I am extremely pleased to offer you a publishing agreement…”

I received some exciting news! I’m going to be publishing a book with Information Today! I’m giddy, I’m nervous, and  I have soooo many ideas spinning around in my brain. It’s overwhelming and thrilling to think about the challenge of getting them from that spinning chaos to the page. I want it to be useful. I want it to be good.

The manuscript is due next summer and I’m sure I’ll blog about it a lot before then.  One of the chapters will be on technology training and I am asking the readers of this blog to please help provide me with examples and ideas.

How do you determine user needs related to technology training? Have you used surveys, focus groups, interviews, other… ? If you have done work in that area, I would love to interview you and highlight your examples in the book. Please email me or leave a comment here.

Resources for Trainers, Tools for trainers


“things that can be so handy when doing ice breakers or games in training”

A friend sent this as an email forward and I decided to post it here. These are the little tidbit sorts of things that can be so handy when doing ice breakers or games in training. Enjoy! I have no source for you and cannot verify that these are true tidbits (they are from an email forward after all…) but they are fun!

  • The longest one-syllable word in the English language is “screeched.”
  • “Dreamt” is the only English word that ends in the letters “mt”.
  • The symbol on the “pound” key (#) is called an octothorpe.
  • The dot over the letter ‘i’ is called a tittle.
  • The word “set” has more definitions than any other word in the English language.
  • “Underground” is the only word in the English language that begins and ends with the letters “und.”
  • There are only four words in the English language which end in”-dous” tremendous, horrendous, stupendous, and hazardous.
  • · The longest word in the English language, according to the Oxford English Dictionary, is pneumonoultramicroscopicsilicovolcanoconiosis.
  • The only other word with the same amount of letters is pneumonoultramicroscopicsilicovolcanoconioses, its plural.
  • The longest place-name still in use is Taumatawhakatangihangakoauauotamateaturipukakapikimaungahoronukupokaiwenuakitanatahu, a New Zealand hill.
  • A pregnant goldfish is called a twit.
  • There is a seven letter word in the English language that contains ten words without rearranging any of its letters, “therein” the, there, he, in, rein, her, here, ere, therein, herein.
  • The letters KGB stand for Komitet Gosudarstvennoy Bezopasnosti.
  • The name for Oz in the “Wizard of Oz” was thought up when the creator, Frank Baum, looked at his filing cabinet and saw A-N, and O-Z, hence “Oz.”
  • ‘Stewardesses’ is the longest word that is typed with only the left hand.
  • The only 15 letter word that can be spelled without repeating a letter is uncopyrightable.
  • Facetious and abstemious contain all the vowels in the correct order, as does arsenious, meaning “containing arsenic.”

Resources for Trainers, Tools for trainers, Train the trainer opportunities

That was fun!

For trainers
For trainers

MaintainIT hosts monthly webinars for trainers. We talk about MaintainIT resources and share ideas for using them in training.  Today’s session was really fun (recording here) — lots of great people there, chatting about what makes online training work. There were people at the session attending their first ever online event and others who have presented online many times. One of the things I was most impressed with was everyone’s focus on the user… on the attendee experience. I know it might seem obvious, but when I was researching online presentations, most of the information I found focused on fonts and graphics and really specific details about how to make the presentation look. Great info and important stuff, but secondary.

Resources for Trainers, Train the trainer opportunities

MaintainIT webinar for trainers

Providing resources for trainers
Providing resources for trainers

It seems to me that people who provide technology training crave opportunities to talk to other trainers. We love to hear what others are doing, to share ideas, to see examples of activities and training resources. I look at the popularity of the Google group Lori Reed recently created for trainers. I think about the excitement and sense of belonging I felt when I first discovered CLENE. Talking training with other trainers…maybe I’m a geek, but I just think it’s fun.

I’m pretty excited about the train-the-trainer webinars we’re going to be doing at MPOW. As MaintainIT’s Library Training Specialist, I provide training, but I also work to get the word out to other trainers about the project. Check out some of the training resources we’ve put on our website: a postcard, handouts, flyers, recipe cards…. More things are being added regularly.

I’m also going to be hosting free monthly webinars for trainers. If you’re interested in learning more about using MaintainIT resources in the training you provide, please attend the August 6th train-the-trainer MaintainIT webinar. It will be one-hour long and will feature training ideas and examples and discussion.

More information and the registration form are available here:

Resources for Trainers, Train the trainer opportunities

Tenets from Tennant


I’m guessing many of you have already seen this, but just in case you haven’t, Roy Tennant’s chapter in Technology in Libraries: Essays in Honor of Anne Grodzins Lipow is lovely. In addition to editing the entire book, Tennant wrote this chapter titled, “Talking Tech: Explaining Technical Topics to a Non-Technical Audience.” Here’s a list of the training tips he includes:

  1. Know your audience.
  2. Select the appropriate scope.
  3. Summarize
  4. Cultivate the right attitude
  5. Admit your ignorance
  6. Deliver in multiple modes
  7. Repeat
  8. Make accommodations
  9. Provide opportunities to participate
  10. Roll with the punches
  11. Ask for questions like you really mean it
  12. Be enthusiastic
  13. Be authentic
  14. Have fun!

I think it’s a good list to read when planning training and just before delivering training, too. I also think it could be useful if you have the opportunity to co-train with someone else. Talk to each other about the list and get input re: your strengths and re: areas for growth, too.

Resources for Trainers, Tools for trainers, Train the trainer opportunities

Lori Reed – WJ Webinar – June 10th

Ooo! I am especially excited about this upcoming webinar! I am consistently impressed with Lori Reed’s ideas about training and am looking forward to getting to work with her more (she’s getting involved with some cool things we’re doing at MaintainIT). I’m definitely planning to attend this free WebJunction webinar next week.

Cultivating a Culture of Learning in the Library
6/10/08 11 AM-12 PM PT / 2-3 PM ET

How much time does your library spend on “training?” Statistics show that most learning takes place on the job or with a coworker, yet as trainers we spend an inordinate amount of time preparing for and delivering classroom training. In this webinar you will learn why you need to get your staff out of the classroom and instead focus on creating a culture of learning in your library.

We will explore:

  • The differences between training and learning
  • The benefits to libraries for creating a culture of learning
  • The key elements of a learning organization
  • Tips for creating a culture of learning in any size library

Presented by guest speaker Lori Reed, Training Specialist for the Public Library of Charlotte & Mecklenburg County.

Labs and Equipment, Library staff development, Resources for Trainers

One Library’s Story

While over at the Library Instruction wiki this evening (a resource we’ve written about here on the blog before), I followed a link and discovered a site called Library Classes At Any Library. It’s a behind-the-scenes look at the technology training program at the Vancouver Community Library (WA). It’s a fairly new site (started this year) and I think it’s going to be interesting to follow the developments over time. I’ve added it to my RSS reader!

Library staff development, Resources for Trainers

The CLENE Buzz Blog

I’m certain that anyone who is interested in training in libraries has already heard about CLENE’s new blog, CE Buzz, but I thought I would post it here in case you have not. My friends Max and Betha are writing for the blog and the other authors represent some of my favorite thinkers on the topic of continuing education in libraries, too.

CLENE is the ALA “thing” (round table, committee, etc) that is most useful to me. It stands for Continuing Library Education and Networking Exchange. If just one person interested in training learns about CLENE by reading this post, I’ll be giddy. Go. Now. Browse. Read the past newsletters. If you’re like me, you’ll feel like you’ve found your people… your place in the library world.

Buzz is one of those onomatopoeic words. Does it seem like a disproportionate number of onomatopoeic words include the letter “z”? Zap. Zing. Zip. Zoom. Fizz. Sizzle.
Resources for Trainers

Thinking in multiples is intelligent


Here’s a nice collection of resources related to Howard Gardner’s theory of multiple intelligences. In addition to articles and title recommendations, the article also includes some brainstorming regarding how-to create a library that is “multiple intelligences friendly”.

The various intelligences identified by Gardner include verbal/linguistic, logical/mathematical, visual/spatial, bodily/kinesthetic, musical, interpersonal, intrapersonal, and naturalist. How do we address and capitalize on these varying intelligences when doing technology training? I’ve seen trainers experiment with varying degrees of success. One trainer tried playing music before class started and then during breaks. She said the response varied greatly from class to class. Some loved it and others didn’t even seem to notice it. I also remember a trainer who really worked to address the kinesthetic intelligence during class — by incorporating activities that required people to move around. The two that I think I am probably best at addressing are interpersonal (because I include lots of discussion sections and partner or small-group exercises) and verbal/linguistic (with handouts, tutorials, etc). How about you? What do you think you emphasize? Are there ways to incorporate all of the intelligences in one training session (or should that even be a goal)?