I’m preparing for tomorrow’s MaintainIT Book Club discussion. This month we’re talking about the “Evaluations and Metrics” chapter from Planning for Success. I’m dorkishly excited about the topic and the discussion. One of the resources listed in the Cookbook chapter is E-Metrics, which provides free tutorials to help librarians learn how to gather and use statistics and measures in the library.
Trainers may be interested in knowing there are a few tutorials on the E-Metrics site that are specifically related to training, including:
- IT Staff Training
- Point of Use Technology Training
- Information Technology User Training
… and more! There’s a catalog of modules, which will lead you to many more.
What sorts of training statistics and measures do you track? Have they proven useful in making a case for the importance of technology training in the library?