David King posted some thoughts about training after experiencing Yahoo’s online tutorial for the new email beta. His tips include:
1. Make training fun
2. Celebrate success
3. Offer proactive training
4. Offer help when needed
5. Provide ‘just enough’ teaching
As trainers, we can learn so much from paying attention to our own responses when we are students. Golden Rule of Training: Never teach a class or put together a training opportunity that you yourself would not want to attend.